Terms & Conditions

Effective Date: 04-Jan-2025 
Last Updated: 04-Jan-2025

These terms and conditions govern your use of our website and services. By accessing our website or engaging with our services, you agree to comply with these terms. If you do not agree to these terms, please do not use our website or services.


1. Introduction

1.1 This website is operated by Greater Lancashire Hospital, located at Wyder Court, Millennium City Park, Ribbleton, Preston PR2 5BW, United Kingdom.
1.2 References to “we,” “us,” and “our” in these terms refer to Greater Lancashire Hospital.
1.3 These terms apply to all visitors, patients, and any other parties accessing this website.


2. Use of the Website

2.1 By using this website, you confirm that you are 18 years of age or have parental or guardian consent if under 18.
2.2 You agree to use this website only for lawful purposes and in accordance with these terms.
2.3 The content provided on this site is for informational purposes only and should not be used as a substitute for professional medical advice or treatment. Always consult with a qualified healthcare provider for medical concerns.


3. Appointments and Services

3.1 Appointments for consultations, procedures, or treatments can be booked via phone, email, or our online booking system.
3.2 All services are subject to availability, and we reserve the right to modify or withdraw services without prior notice.
3.3 Fees for private healthcare services will be communicated to you at the time of booking. Payment is due as outlined in our Payment Policy.


4. Cancellations and Refunds

4.1 Patients may cancel or reschedule appointments by giving at least 24 hours’ notice. Failure to provide adequate notice may result in cancellation fees.
4.2 Refunds are issued in accordance with our Cancellation and Refund Policy. Please contact [email protected] for details.


5. Privacy Policy

5.1 We are committed to protecting your personal data. Please review our Privacy Policy for information on how we collect, use, and safeguard your data.
5.2 By using our website or services, you consent to the collection and use of your data as described in the Privacy Policy.


6. Limitation of Liability

6.1 Greater Lancashire Hospital strives to provide accurate and up-to-date information but does not guarantee the completeness, accuracy, or reliability of the information on this website.
6.2 We are not liable for any damages resulting from the misuse of information provided on this website or the unavailability of services.


7. Intellectual Property

7.1 All content on this website, including text, images, logos, and trademarks, is the intellectual property of Greater Lancashire Hospital unless otherwise stated.
7.2 You may not reproduce, distribute, or modify any part of this website without prior written consent from Greater Lancashire Hospital.


8. Links to Third-Party Websites

8.1 Our website may contain links to external websites for informational purposes. Greater Lancashire Hospital is not responsible for the content or practices of these third-party websites.
8.2 Access to third-party websites is at your own risk.


9. Complaints and Feedback

9.1 We welcome feedback to improve our services. Complaints should be submitted via our Feedback and Complaints Policy available here.


10. Governing Law

10.1 These terms are governed by and construed in accordance with the laws of England and Wales.
10.2 Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.


11. Changes to These Terms

11.1 We reserve the right to update these terms at any time without prior notice.
11.2 The most current version will always be available on our website, and continued use of our website constitutes acceptance of updated terms.


12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

  • Email[email protected]
  • Telephone: 01772 663 977
  • Address: Wyder Court, Millennium City Park, Ribbleton, Preston PR2 5BW